Becoming the Best: Winning BIG in a Small Town
Change Your Filter with Tall Paul
Key Points
- Your employees must know that they win when the customer wins.
- When building a business, there are no unicorns, you have to put in the work. You have to fall in love with the grind & remember to choose your heart.
- Expect the unexpected, and make an effort to learn every day.
- The biggest issue in most young businesses is implementation.
Who is John Caruthers?
Welcome back to the Change Your Filter podcast! On today’s episode, we had the pleasure of sitting down with the Owner of Best Virginia Heating & Cooling, John Caruthers.
Best Virginia Heating and Cooling provides high-quality heating, air conditioning, and air quality services in Hurricane, WV, and the surrounding areas. John and his team pride themselves on providing genuine and reliable customer service, with a focus on empathy and a strong sense of community.
What to Expect
In our third episode of Season 2, John walks us through the experience of building Best Virginia Heating & Cooling. You’ll hear Paul & John discuss how John got his start in the trades, the complicated process of buying & building Best Virginia Heating and Cooling, and what’s currently happening in the business right now.
Throughout the show, you’ll have the opportunity to hear John talk about all the pitfalls, unexpected challenges, things he would’ve done differently, and breakthroughs of building Best Virginia Heating and Cooling. You’ll even have the opportunity to learn about the processes & checksheets John has built over the years to ensure his customers win.
Additionally, you’ll gain insight into the mission and core values of Best Virginia Heating & Cooling, where you’ll discover why John’s goal is to “take care of our customers the same way we would take care of our mother.” Lastly, you’ll get some updates & insight into John’s personal life, and his tips on how you can improve your overall quality of life.
Get in Touch & Get Ready for More!
Intrigued? You can watch/listen to this full episode across all platforms!
We have TONS of great guests lined up for Season 2, be sure to follow us & subscribe to get notified whenever a new episode drops!
DOWNLOAD THE FREE 2024 HVAC INDUSTRY REPORT
Learn more about what’s going on in the HVAC industry and what it means to your business. Included is a list of tools to help you monitor and stand out from your competitors.
Becoming the Best: Winning BIG in a Small Town
Change Your Filter with Tall Paul
Key Points
- Your employees must know that they win when the customer wins.
- When building a business, there are no unicorns, you have to put in the work. You have to fall in love with the grind & remember to choose your heart.
- Expect the unexpected, and make an effort to learn every day.
- The biggest issue in most young businesses is implementation.
Who is John Caruthers?
Welcome back to the Change Your Filter podcast! On today’s episode, we had the pleasure of sitting down with the Owner of Best Virginia Heating & Cooling, John Caruthers.
Best Virginia Heating and Cooling provides high-quality heating, air conditioning, and air quality services in Hurricane, WV, and the surrounding areas. John and his team pride themselves on providing genuine and reliable customer service, with a focus on empathy and a strong sense of community.
What to Expect
In our third episode of Season 2, John walks us through the experience of building Best Virginia Heating & Cooling. You’ll hear Paul & John discuss how John got his start in the trades, the complicated process of buying & building Best Virginia Heating and Cooling, and what’s currently happening in the business right now.
Throughout the show, you’ll have the opportunity to hear John talk about all the pitfalls, unexpected challenges, things he would’ve done differently, and breakthroughs of building Best Virginia Heating and Cooling. You’ll even have the opportunity to learn about the processes & checksheets John has built over the years to ensure his customers win.
Additionally, you’ll gain insight into the mission and core values of Best Virginia Heating & Cooling, where you’ll discover why John’s goal is to “take care of our customers the same way we would take care of our mother.” Lastly, you’ll get some updates & insight into John’s personal life, and his tips on how you can improve your overall quality of life.
Get in Touch & Get Ready for More!
Intrigued? You can watch/listen to this full episode across all platforms!
We have TONS of great guests lined up for Season 2, be sure to follow us & subscribe to get notified whenever a new episode drops!
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Chris H, Dick Hill and Sons Heating and Cooling“We have several subscription customers already. This just means recurring revenue for us with no additional overhead or managing.”
Jason C, Advent Air Conditioning