Episode #18: Unlocked: My Conversation With a Genius With Robert Reynolds
Change Your Filter with Tall Paul
Key Points
- If you are first to market with the technology consumers want, that is an exponential advantage within any industry.
- For digital transformation to work, you should ask your employees “Hey, how would you like this to work?” rather than just telling them, “This is what you’re going to do.”
- Coursera is a great way to learn essential technical skills and keep up to date with new industry advancements.
Who is Robert Reynolds?
Robert Reynolds is the Director of Operations at Pop-A-Lock. Pop-A-Lock is the largest locksmith and mobile technician network in the US.
Robert also acts as the President of Pop-A-Lock Mobile, and the Vice President of Pop-A-Lock Nashville. After serving in the military for over 14 years, Robert joined the Pop-A-Lock family and has been with them ever since.
In addition to his professional efforts, Robert is a member of, and highly active in, Mensa. Mensa is known to be the largest and oldest high-IQ society in the world. Robert also advocates for fairness within our educational system and talks about these efforts throughout this episode.
What to Expect
Throughout the show, you can expect to learn all about Robert’s community efforts. Not only that, but Robert gets personal and details the situation of meeting his father at 40 years old, and brings light to the tremendous career of his father, Cajun Bob.
On the business side, Robert is known to have been a lead innovator within the locksmith industry. Not only has he helped his organization increase growth through digital marketing & other technological advancements, but also by implementing the Contractor Commerce eCommerce technology into his company’s website.
Throughout this episode, Robert details the process & experience of being an early adopter of eCommerce in the locksmith industry – or as some may say, “KeyCommerce.” Robert talks about how he has been able to lead digital transformation within a franchise organization, and the measures he took in order to implement change in an industry where it is easier to keep following the norm.
Robert discusses the ways eCommerce has progressively changed their system at Pop-A-Lock. The goal for Pop-A-Lock is simple: they want to be the easiest way to do business with a locksmith. Robert notes this goal would not be achievable without the Contractor Commerce technology and relationship. You’ll hear what his customers are saying about the Pop-A-Lock online store, and the various reasons why the locksmith industry so desperately needs eCommerce implemented across the board.
The Future of Locksmithing & Ecommerce
Robert feels if you are the first to a market, that is an exponential advantage within any industry. Robert understands that people don’t want to pick up the phone anymore, especially when they are dealing with something as frustrating as being locked out. With an eCommerce online store, Pop-A-Lock gains the opportunity to win over consumers from their competition on multiple occasions.
There are also many ways to learn about the continued innovation of the web/technology through sites like Coursera, which allows businesses of all sizes to capitalize on newfound growth.
Intrigued? Listen to the full conversation here!
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Episode #18: Unlocked: My Conversation With a Genius With Robert Reynolds
Change Your Filter with Tall Paul
Key Points
- If you are first to market with the technology consumers want, that is an exponential advantage within any industry.
- For digital transformation to work, you should ask your employees “Hey, how would you like this to work?” rather than just telling them, “This is what you’re going to do.”
- Coursera is a great way to learn essential technical skills and keep up to date with new industry advancements.
Who is Robert Reynolds?
Robert Reynolds is the Director of Operations at Pop-A-Lock. Pop-A-Lock is the largest locksmith and mobile technician network in the US.
Robert also acts as the President of Pop-A-Lock Mobile, and the Vice President of Pop-A-Lock Nashville. After serving in the military for over 14 years, Robert joined the Pop-A-Lock family and has been with them ever since.
In addition to his professional efforts, Robert is a member of, and highly active in, Mensa. Mensa is known to be the largest and oldest high-IQ society in the world. Robert also advocates for fairness within our educational system and talks about these efforts throughout this episode.
What to Expect
Throughout the show, you can expect to learn all about Robert’s community efforts. Not only that, but Robert gets personal and details the situation of meeting his father at 40 years old, and brings light to the tremendous career of his father, Cajun Bob.
On the business side, Robert is known to have been a lead innovator within the locksmith industry. Not only has he helped his organization increase growth through digital marketing & other technological advancements, but also by implementing the Contractor Commerce eCommerce technology into his company’s website.
Throughout this episode, Robert details the process & experience of being an early adopter of eCommerce in the locksmith industry – or as some may say, “KeyCommerce.” Robert talks about how he has been able to lead digital transformation within a franchise organization, and the measures he took in order to implement change in an industry where it is easier to keep following the norm.
Robert discusses the ways eCommerce has progressively changed their system at Pop-A-Lock. The goal for Pop-A-Lock is simple: they want to be the easiest way to do business with a locksmith. Robert notes this goal would not be achievable without the Contractor Commerce technology and relationship. You’ll hear what his customers are saying about the Pop-A-Lock online store, and the various reasons why the locksmith industry so desperately needs eCommerce implemented across the board.
The Future of Locksmithing & Ecommerce
Robert feels if you are the first to a market, that is an exponential advantage within any industry. Robert understands that people don’t want to pick up the phone anymore, especially when they are dealing with something as frustrating as being locked out. With an eCommerce online store, Pop-A-Lock gains the opportunity to win over consumers from their competition on multiple occasions.
There are also many ways to learn about the continued innovation of the web/technology through sites like Coursera, which allows businesses of all sizes to capitalize on newfound growth.
Intrigued? Listen to the full conversation here!
TRUSTED BY HUNDREDS OF CONTRACTORS
“It’s really easy to set up. I had an online store and was selling products within 48 hours of talking to these guys.”
Jeff K, Ductworks Heating & Air Conditioning“The Contractor Commerce team has been easy to work with and has even customized a few things to fit the needs of my business!”
Chris H, Dick Hill and Sons Heating and Cooling“We have several subscription customers already. This just means recurring revenue for us with no additional overhead or managing.”
Jason C, Advent Air Conditioning
Industry-Leading Contractors Use Contractor Commerce
“The fact is, consumers would rather shop online than in person. If you don’t build an e-commerce presence, you won’t have the opportunity. Now is the time.”
Lou Hobaica, Hobaica Services“It was scary-easy to get set up. It’s plug and play. I drive people to the site, and I collect on the backend. Contractor Commerce takes the order, processes the order, and ships it…any HVAC company would be crazy not to start an online store with Contractor Commerce.”
Bob Reilly, Courtney's Heating & Cooling“Working with the Contractor Commerce team is simple. It’s great. They’re understanding, and they will do anything possible in their power to accommodate your needs. It’s an added service for us…it’s good for our customers”
Jeremy Shellabarger, Airtron Heating & Air Conditioning“Having our website store powered by Contractor Commerce gives us a unique competitive advantage in our market. Our friends in the industry look at our website and say, ‘Wow! That’s super cool. I don’t know why my company isn’t doing this.”
Lizeth Melisa, Comfort Pro“Having an online store from Contractor Commerce is great for our customers! It is convenient and easy for customers to order filters. It saves time when they can go right to the website, place their order and have the filter delivered within a couple of days. Plus, the Contractor Commerce team is great to work with. They are very responsive and helpful and I know they really care about my success!”
Karen B, Liberty Comfort Systems“It’s really easy to set up. I had an online store and was selling products within 48 hours of talking to these guys.”
Jeff K, Ductworks Heating & Air Conditioning“The Contractor Commerce team has been easy to work with and has even customized a few things to fit the needs of my business!”
Chris H, Dick Hill and Sons Heating and Cooling“We have several subscription customers already. This just means recurring revenue for us with no additional overhead or managing.”
Jason C, Advent Air Conditioning